Sources
Citations & References
Applied Agility names new patterns, but it stands on established work. These are the sources the framework draws from, and where each one contributes.
Flow, queues, and the cost of delay
Donald G. Reinertsen. The Principles of Product Development Flow: Second Generation Lean Product Development. Celeritas Publishing, 2009. The foundational treatment of cost of delay, queueing economics, batch size, and work-in-process. Source of the queue-amplifies-variability mechanism behind Latency Load.
Taiichi Ohno. Toyota Production System: Beyond Large-Scale Production. Productivity Press, 1988 (original Japanese, 1978). The Toyota Production System and the idea of secondary waste; the manufacturing-floor anchor for Latency Load.
Eliyahu M. Goldratt and Jeff Cox. The Goal: A Process of Ongoing Improvement. North River Press, 1984. The Theory of Constraints, introduced as a business novel; the protective-capacity idea in the Latency Load lineage.
Service, demand, and systems
John Seddon. I Want You to Cheat: The Unreasonable Guide to Service and Quality in Organizations. Vanguard Press, 1992. The original naming of failure demand, the customer-interface flavor of the broader delay phenomenon.
W. Edwards Deming. Out of the Crisis. MIT Press, 1986. The principle that the overwhelming majority of a system’s capability is set by its design, not by individual performance.
Organizational drag and decision cost
Michael C. Mankins and Eric Garton. Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power. Harvard Business Review Press, 2017. Bain & Company research that the average company loses more than 20% of its productive capacity to organizational drag.
Sophie Leroy. Why is it so hard to do my work? The challenge of attention residue when switching between work tasks. Organizational Behavior and Human Decision Processes, Vol. 109, 2009. The empirical basis for attention residue, the cognitive cost of context switching.
Software economics
Barry W. Boehm. Software Engineering Economics. Prentice Hall, 1981. Steve McConnell. Code Complete: A Practical Handbook of Software Construction, 2nd ed., Microsoft Press, 2004. The basis for the well-known, and context-dependent, finding that fixing a defect after release can cost many times more than catching it early.